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Description
Content
Intendent To
Benefits
Certificates

In this course, you will learn how Employee Experience (EX) can be your approach to work, a tool with which you will positively influence the organizational culture and your entire organization. You will get answers to why this topic is important and a growing number of organizations are putting it in the focus of their activities.

You will learn how to create the journey of your employees through all the stages that an employee goes through, starting from the process of attraction and ending with the termination of cooperation with the employee, who can be sent to be a brand ambassador of the organization.

Why is the implementation/existence of Employee Experience important?
What is Employee Experience and how is it different from Employee Engagement?
How do we track/measure Employee Experience?
Creating a journey for employees according to the stage they are in
Attracting candidates and recruitment
Onboarding и Employee Experience
Employee engagement and their development
Improving employee engagement (Employee Engagement) through Employee Experience (EX)
Design Thinking methodology as a tool for better Employee Experience
Offboarding

This course is intended for HR professionals, that is, for those who work in the HR department or want to build their career in that direction. All those who want to upgrade and improve their knowledge in HR by implementing new, creative tools.

Understanding the need to make better business decisions based on the previous experience of employees in the organization.
Creating a highly productive and positive work environment.
Increase the motivation and engagement of employees, thereby increasing the retention rate of employees in the organization and its growth.

Course attendance certificate issued by Semos Education

Description

Content

Why is the implementation/existence of Employee Experience important?
What is Employee Experience and how is it different from Employee Engagement?
How do we track/measure Employee Experience?
Creating a journey for employees according to the stage they are in
Attracting candidates and recruitment
Onboarding и Employee Experience
Employee engagement and their development
Improving employee engagement (Employee Engagement) through Employee Experience (EX)
Design Thinking methodology as a tool for better Employee Experience
Offboarding

Intendent To

Benefits

Understanding the need to make better business decisions based on the previous experience of employees in the organization.
Creating a highly productive and positive work environment.
Increase the motivation and engagement of employees, thereby increasing the retention rate of employees in the organization and its growth.

Certificates

Course attendance certificate issued by Semos Education

Past experiences

What people say about us

- Ivana Ikonomova Accredited Academy for Human Resources

I would like to contribute and show them how, through creative and practical solutions, they can fulfill their personal potentials, as well as the goals of the company they work for.
- Antonina Nastevska Human Resources student

My journey at Semos Education begins with the desire to further expand my horizons and improve my skills in the field of human resources.
- Irena Kasaposki Stojanova Human Resources student

The opportunity to learn from the best instructors who are experts in this field, and who were fully dedicated, engaged, and interactive in communication with us as listeners during the lectures.
- Natalija Stoimilova Human Resources student

The Human Resources Academy at Semos Education exceeded my expectations from the very beginning. I was impressed by the professional approach and overall dedication of the professors. However, the most important aspect is the sharing of experiences, which enables learning from real-life situations that are not contained in the learning materials.
- Teodora Babamova Human Resources student

The reason I decided to enter this field is precisely because it offers a wide range of career paths, including recruitment, training and development, compensation and benefits, employee relations, and much more.